Our mission at Neat
At Neat, our vision is to become the leading provider of on-demand services, known for our dedication to excellence, innovation, and customer satisfaction. We envision a future where accessing essential services is as simple as tapping a button on your smartphone, and where Neat is synonymous with reliability, efficiency, and professionalism.
1. How does the booking process work?
To book a cleaning service, simply download our app, select the type of service you need, choose a date and time that works for you, and proceed to payment. Our user-friendly interface makes scheduling a breeze.
2. What types of cleaning services do you offer?
We offer a wide range of cleaning services, including regular cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and more.
3. Are your cleaners vetted and insured?
Yes, all our cleaners undergo thorough background checks and are fully insured for your peace of mind. You can trust that our team members are reliable, professional, and committed to delivering high-quality service.
4. Can I request the same cleaner for each appointment?
Absolutely! We understand the importance of consistency, so you have the option to request the same cleaner for recurring appointments, ensuring familiarity and continuity.
5. Do I need to provide cleaning supplies?
No need to worry about supplying cleaning products. Our cleaners come fully equipped with all the necessary equipment and eco-friendly cleaning supplies to get the job done efficiently and effectively.